Thank you for your interest in KidsDoor products! We understand that you may occasionally need to cancel an order or request a refund. This policy outlines our guidelines for such situations.

Non-refundable Products:

Due to the nature of digital products, once an order is completed and the product is downloaded, we cannot offer refunds. Digital products cannot be returned in the same manner as physical goods.

Exceptions:

We recognize that exceptional circumstances may occur. If you experience any of the following issues, please contact us support@kidsdoor.in
 within the specified timeframe:

• Product not received: If you do not receive your download within 14 days of purchase, we will issue a full refund.
• Download or unzipping issues: If you encounter problems downloading or unzipping your product, please contact us within 24 hours of purchase. We will do our best to assist you and may offer a replacement or alternative solution.

Order Cancellation:

Currently, we do not offer order cancellations once the order is placed. However, if you have not received your product within 14 days, please contact us at support@kidsdoor.in
for assistance.

Contact Us:

If you have any questions regarding our Cancellation & Refund Policy, please do not hesitate to contact us at support@kidsdoor.in
. We are here to help!